Netjersey Cancellation & Modification Policy

At Netjersey, we understand that plans change — and we’re here to make things as smooth as possible.

Change of Heart? You Have Time.

You can request changes or cancel your order within 24 hours of placing it. This includes:
  • Updating customization details (name, number, color, etc.)
  • Changing size or style
  • Modifying the shipping address
  • Cancelling the order entirely
After 24 hours, your item may already be in production or scheduled for shipment, and changes are no longer guaranteed.

Why the 24-Hour Window?

All Jezzyn items are made-to-order, and once production begins, resources are committed — from materials to embroidery to packaging. Early notice allows us to intervene and help before your order is too far along.

[EXCLUSIVE] Netjersey FlexTime™ — A Grace Period with Power

Jezzyn now offers FlexTime™, a complimentary 3-hour extension window (beyond the 24 hours) for:
  • First-time customers
  • Orders that haven’t entered production queues yet
  • Requests made during off-hours (weekends/holidays)
If you message our support team within 27 hours and your order hasn’t entered production, we’ll still help you cancel or modify it — no questions asked.
Netjersey FlexTime™ gives you peace of mind, because sometimes life doesn’t fit in 24 hours.

Need Help?

Contact our support team at [email protected] for assistance with changes, updates, or cancellations.
The sooner you reach out, the more we can do to help.